Vani: Revolutionizing Call Transcription & Summarization

In the fast-paced world of customer service and sales, every second counts. Imagine a tool that can transcribe and summarise conversations in real-time, all while keeping your data secure on your local machine. Enter Vani, a cutting-edge AI product developed by ViHaze Technology that is poised to transform how businesses handle customer interactions. Whether you're managing a high-volume customer care team or leading a dynamic sales force, Vani allows your agents to focus on what really matters: building relationships and helping your clients.

What is Vani?

Vani is a private, real-time AI tool that transcribes and summaries conversations locally on your device. Unlike other cloud-based transcription solutions, Vani operates entirely on your systems, ensuring that no audio / data ever leaves your local machine. This makes it a perfect fit for businesses with strict privacy and security requirements, enabling seamless, real-time transcription without compromising on data protection.

Designed to meet the needs of sales and customer care teams, Vani allows agents to focus on active listening and meaningful conversation, while it handles the tedious task of note-taking. By transcribing and summarising in real-time, Vani helps teams close calls faster, improve efficiency, and ultimately handle more customer interactions per day.

Why Vani Stands Out

In a crowded market of AI transcription tools, Vani leads with its focus on data privacy, efficiency, and flexibility. Unlike many cloud-based solutions that require your data to be sent to third-party servers, Vani ensures that your data stays on your system—making it an ideal choice for industries with strict compliance requirements like healthcare, finance, and government.

Real-World Impact: Save Time, Boost Productivity

Agents using Vani save Agent's time by eliminating the need to manually take notes or summarize conversations. This translates into:

• Reduced Call Handling Time: With time saving 40 seconds to 1 minute per call , Agents can move to the next call faster & can attend more calls.

• Increased Productivity: Teams handle more calls per day, improving overall efficiency by up to 20%.Allows your team to take care of More Clients, Better & Faster.

• Enhanced Customer Satisfaction:With Agents focused on listening & helping the customer (instead of taking notes),You team will be able to communicate better with clients & resolve issues Faster. Faster issue resolution means happier customers.

• High Cost Saving : As result of Increased productivity & Reduced AHT of Agents, the savings for Organisation can be Phenomenal.
  For One of our client's saving run in 10000 USD/month with a team of of 100 Agents.

Why Choose Vani Over Competitors?

Here’s why Vani is a game-changer in AI transcription:

1. Data Privacy: Unlike most competitors, Vani ensures your data stays on your local machine or private infrastructure.

2. Real-Time Efficiency: Immediate transcription and summarization—no waiting for post-call processing.

3. No Hardware Upgrades Needed: Vani Desktop runs smoothly on older hardware, making it a cost-effective option.

4. Advanced AI Features: Sentiment analysis, real-time Q&A, and agent suggestions are integrated into Vani’s On-Prem and Cloud versions.

5. Flexible Deployment: Whether you need a desktop solution, on-prem infrastructure, or the scalability of the cloud, Vani has you covered.
   
   

Ready to Transform Your Customer Interactions?

With Vani, your team can focus on what truly matters—conversations, not note-taking. Experience the future of customer service with real-time transcription and AI-driven insights.

Contact ViHaze Technology today to book a demo and see how Vani can revolutionize the way you handle customer calls.

Vani Versions: Tailored for Every Business

Vani offers three distinct versions to suit businesses of all sizes and requirements: